Terms & Conditions

Effective date: November 9, 2026

These terms apply to saffroninkstudio.com and purchases from the Saffron Studio shop.

Saffron Studio is operated by Parnia Alborzi Services Inc., based in Montréal, Québec, Canada.

Please read these terms and the relevant product description before purchasing.

1. Our products and services

We sell Squarespace website templates and digital downloads. We also provide custom services, including branding, website design, and strategy.

The product page describes what is included, its requirements, and any specific conditions. Custom services are governed by a separate proposal or agreement where provided. That agreement takes precedence for the project if it conflicts with these general terms.

2. Prices and payments

The applicable currency, product price, taxes, and total payable are displayed before you complete checkout.

Payment is processed through Squarespace Payments and its payment partners. Your bank may charge currency-conversion or international-transaction fees.

Purchases are one-time payments unless explicitly described otherwise. Your purchase confirmation records the price and conditions of your order.

3. Delivery

Squarespace templates: We prepare your template as a new Squarespace trial website and send an invitation to the email address used at checkout within 1–2 business days after successful payment.

Business days are Monday to Friday, excluding public holidays in Québec.

You must accept the invitation using an existing Squarespace account or create a free account. We then transfer website ownership to you.

Downloads: Your download link is made available after successful payment and sent by email.

Please provide an accurate email address and check your spam folder if an expected email has not arrived. Contact us if you have difficulty accessing your purchase or if a delivery deadline is missed.

4. Unlimited website licence

Once payment is complete, you receive a non-exclusive licence to customize and use the purchased template or download on an unlimited number of websites, including your own websites and websites you build for clients.

You may charge clients for your customization and website services and hand over their completed websites.

You may not:

Resell, share, sublicense, or redistribute the original template, download, or source files as a standalone product.
Create a competing template or download for resale using our product as its basis.
Publish the original files in a shared library, marketplace, or template collection.
Claim ownership of the underlying Saffron Studio design, code, or instructional materials.

Client handover permits the client to operate and modify their completed website. It does not give them permission to redistribute the underlying product.

The licence continues unless the purchase is refunded or the licence is lawfully terminated for a material breach. The one-year support period does not limit the duration of permitted use.

5. What you will need

A Squarespace website subscription is required to launch a template website. Domain registration, business email, and optional third-party services are purchased separately.

Templates are delivered as new websites. Installation into an existing site, migration, branding, copywriting, and customization are included only if expressly stated in your order.

You are responsible for replacing sample content and ensuring you have permission to use your own text, images, logos, and other materials.

Any included Privacy Policy or Terms & Conditions pages are layouts only. You must supply wording appropriate to your business.

6. One year of email support

Template and download purchases include email support for one year from delivery.

Support covers questions about the purchased product and its included instructions, along with troubleshooting issues with the product as supplied.

Support does not include custom design, content entry, migration, third-party services, general Squarespace training beyond the included resources, or problems introduced by custom code or other modifications. We can discuss separate assistance where available.

Unless stated in the product description, your purchase does not include a commitment to future feature updates or perpetual compatibility with third-party platform changes.

7. Seven-day refunds

If your template or download isn’t right for you, email parnia@saffroninkstudio.com within seven calendar days of delivery with your order number. We’ll refund your purchase to the original payment method.

For templates, delivery means the date we send your Squarespace invitation. For downloads, it means the date your download link is made available.

After a refund, your licence ends. You must stop using the product and delete any copies, including websites created from the refunded template.

This voluntary refund policy applies to shop products. Cancellation and refunds for custom services are covered by the applicable project agreement.

If applicable law gives you additional cancellation, refund, or other rights, those still apply.

8. Third-party platforms and results

Squarespace and other third-party services have their own pricing, terms, and technical requirements, which may change.

We describe products accurately and address issues with the products we supply. We cannot guarantee a particular search ranking, sales result, business outcome, or uninterrupted operation of a third-party platform.

You are responsible for reviewing your completed website, including its content, links, forms, mobile layouts, privacy settings, and business-specific requirements before launch.

9. Intellectual property and acceptable use

We retain ownership of our underlying website content, products, designs, code, and instructional materials, except where otherwise identified. Third-party materials remain subject to their own licences.

You retain ownership of content you provide. You must not use our website or products unlawfully, infringe another person’s rights, or attempt to interfere with our systems.

10. Responsibility and applicable law

Each party remains responsible for its obligations under applicable law. Nothing in these terms excludes a guarantee, remedy, liability, or right that cannot legally be excluded.

These terms are governed by the laws of Québec and the applicable federal laws of Canada, subject to any mandatory protections or jurisdiction rights that apply where you live.

11. Changes and contact

We may update these terms for future purchases. The version provided when you purchase continues to govern that purchase unless a change is agreed or required by law.

Questions about an order or these terms can be sent to parnia@saffroninkstudio.com.